Help for getting started

Help for Using the New Site:

Help for Project Administrators:

Problems logging in?

Everyone:
The upgrade to the new system incorporates a new login function which looks at the SMF user database for authentication.  However, if you had not logged into SMF recently, it is possible that your account does not have the appropriate flags associated with it.  To rectify this, simply attempt to login here one time: SMF Forum Login.  If that does not work please continue reading.

Project Administrators:
In the changeover to the new website, some Project Administrator's passwords were deleted or changed.  If you are unable to log in, send us an email  and we will send you the password to log in.

Project Members or Forum Users Who have Registered in the Past:
Click on "Request new password" just below the Log In button.
If you are still having problems, send us an email..

Can't find a Surname Project?

  • Use the Search Box
    • Type the name in the search box in the upper left hand corner of the page (has a magnifying glass in it).
    • A page will come up with links to the project.  (Some links may take you to Family Tree DNA site, but most will be to the Worldfamilies.net site)
    • Click a link to the project at Worldfamilies.net
    • If you have logged in, click the Track Project! button. (see below) 
    • If you have not logged in or registered (see above), do so and you will be able to use the Track Project! button.
  • OR--Use the Surname Projects Page
    • Click the link to Surname Projects in the navigation menu at the top of the page.
    • Click on the letter with which the surname begins.
    • Scroll down until you find the Surname Project.
    • Click on the link.
    • If you have logged in, click the Track Project! button. (see below) 
    • If you have not logged in or registered (see above), do so and you will be able to use the Track Project! button.
       

How do I use the "Track Project!" tool?

  • Log in or register (see above for information)
  • Go to your project website
  • Click the Track Project! button
  • Whenever you log in from now on, a link to the project will appear in the left sidebar.

 

For Project Administrators

How do I add my name as Project Administrator to the Project Website?

  • Log in with your project administrator username and password 
  • Go to the project page (be sure you are logged in). 
  • Click on "Configure Project Site" at the top of the page.
  • In the box title "Primary Administrator" type your Name and Email Address as you want them to appear on the project pages.
  • Scroll down and unclick Display Terry as Admin  (if you don't want his name to show)
  • Click Submit
  • Your name will appear on each page of the website.
     

Where can I find help for problems editing pages?

Click here for complete editing instructions.
Click here for Troubleshooting help.

Why does a blank screen appear when I upload my HTML file on the Results Page?

This is probably the problem:  When you saved the Excel Spreadsheet, you clicked on File, then Save as Webpage, which literally saves it as a web page, not a document, and it can't be uploaded.

  • Here's how to fix it: 

If you don't find the answer to your question,send us an email.