We have tried to make our websites as helpful and instructional as possible, and the answers to many of your questions can be found on the World Families website. However, we understand that there are occasions when your specific question is not addressed on our pages.
Before you contact us, please make sure that you have gone through the following steps to try and have your question answered:
If none of the above helped you, please address your questions according to the following:
For questions concerning pedigrees, posting your pedigree, Patriarch Page, adding kit numbers to pedigrees, or adding earliest known ancestors to results:
For general questions requesting information about a project, ordering a test, joining a project, posting on the forum, using the editing features for the website or uploading a page:
For questions regarding setting up a project, understanding your test results or your project's results, interpreting a project's lineages, or to request Terry to speak at an event